What is the Ruby Cup Money Back Guarantee and how does it work? | Ruby Cup

What is the Ruby Cup Money Back Guarantee and how does it work?

What is it?

The Money Back Guarantee means that you can either switch size (not colour) or get a full refund if you return your Ruby Cup within 4 calendar months from your order date.

How does it work?

You have tried Ruby Cup and are not sure if it works for you? Or perhaps you think a different size would be a better choice?

First, you can always contact our customer service for any further guidance on how to use your menstrual cup: contact@rubycup.com

If you decide to return your Ruby Cup or change size, no problem! You simply have to return it to us and we'll send you another size or give you a refund. Just write an e-mail to contact@rubycup.com and tell us about your issue. We'll guide you through all further steps on how to make use of our Money Back Guarantee, no questions asked!

The Money Back Guarantee is valid within 120 days after your initial order date and is only valid for Ruby Cup orders, no other products are included in this offer.

Please see further details in our Terms and Conditions: Money Back Guarantee.