How can I change my order? | Ruby Cup

How can I change my order?

Have you just placed an order via the Ruby Cup online-shop and realised that there's a change you want to make, for example a mistake in your address or something concerning the items that you have ordered?

Please contact us immediately at

Orders are dispatched within the 24 hours after you placed your order, so there's a little time frame when we can still make changes.

If your order has already been dispatched when your request reaches us, you can always refer to our Cancellation Policy or our Money Back Guarantee.