Knowledge base | Ruby Cup

    What can we help you with today?

    How to use Ruby Cup

    1. Can I use soap to wash my Ruby Cup?
    2. How do I clean my Ruby Cup at the end of my period?
    3. How do I clean my Ruby Cup between removal and insertion?
    4. How do I insert Ruby Cup?
    5. How do I know if my cup is inserted correctly?
    View all 20

    Health & Hygiene

    1. Can I get Toxic Shock Syndrome (TSS) from using a Ruby Cup?
    2. Will using a Ruby Cup give me thrush?
    3. Will there be any bad odour or smell?
    4. My Ruby Cup fell into the toilet! What to do?
    5. Is Ruby Cup healthy and hygienic?
    View all 14

    Period Problems

    1. Can Ruby Cup alleviate period pains?
    2. My period is very light, can I still use Ruby Cup?
    3. I sometimes pass clots in my period blood, can I use a Ruby Cup?
    4. I have a heavy period, can I use Ruby Cup?
    5. How do I talk to my Mum or Dad about using a Ruby Cup?
    View all 6

    Product

    1. Does Ruby Cup hold more than a tampon or a pad?
    2. What sizes does Ruby Cup come in?
    3. Is Ruby Cup vegan?
    4. What about the firmness of Ruby Cup?
    5. What is Ruby Cup made from?
    View all 15

    Lifestyle

    1. Can I do yoga while wearing Ruby Cup? (or other activities that involve going upside down or raising the pelvis above the body?)
    2. What’s the best solution to sterilize my Ruby Cup while traveling?
    3. What type of lubricant can I use for Ruby Cup and Ruby Kegel?
    4. Is Ruby Cup convenient for travelling?
    5. How do I know when I will get my period?
    View all 10

    Ruby Clean

    1. How do I set the Microwave?
    2. Is Ruby Clean vegan?
    3. Will the Ruby Clean be hot after boiling?
    4. I have two or more Ruby Cups, can I boil them in the Ruby Clean at the same time?
    5. How to store the Ruby Clean?
    View all 6

    Ruby Kegel

    1. How does Ruby Kegel contribute to easier childbirth?
    2. What is the benefit of using this over doing kegel exercises without it?
    3. Ruby Cup can last for ten years, how long does Ruby Kegel Trainer last for?
    4. How soon after giving birth can you use Ruby Kegel?
    5. How far in the pregnancy can I start doing the exercises and when during pregnancy should I stop?
    View all 6

    Online orders, shipping and delivery

    1. How can I change my order?
    2. I haven't received my order, what should I do?
    3. What are your shipping and delivery times?
    4. Does my order have a tracking number?

    Money Back Guarantee

    1. What is the Ruby Cup Money Back Guarantee and how does it work?
    2. Am I eligible for the Money Back Guarantee?
    3. I bought a Sisterpack. Is it possible to return only one of the cups with the Money Back Guarantee?
    4. Is the Ruby Clean included in the Money Back Guarantee?
    5. Can I choose another colour using the Money Back Guarantee?
    View all 9

    About the company

    1. Tell me about the Ruby Cup Company
    2. How does the Buy One Give One work?
    3. Tell me about the Ruby Cup Production
    4. How can I get involved?