What can we help you with today?
About Ruby Cup - General Info
- How do I start to use a menstrual cup?
- Does Ruby Cup hold more than a tampon or a pad?
- What sizes does Ruby Cup come in?
- What about the firmness of Ruby Cup?
- Is it messy to use?
How to use Ruby Cup
- How do I insert Ruby Cup?
- What are the folding methods?
- Where do I place my Ruby Cup?
- How do I know if my cup is inserted correctly?
- How do I remove my Ruby Cup?
Cleaning & Storing
- How do I clean my Ruby Cup between removal and insertion?
- How do I clean my Ruby Cup at the end of my period?
- How do I store my Ruby Cup between periods?
- Can I use soap to wash my Ruby Cup?
- Can I wash my Ruby Cup in the dishwasher?
Health
- Can I get Toxic Shock Syndrome (TSS) from using a Ruby Cup?
- Will using a Ruby Cup give me thrush?
- Will there be any bad odour or smell?
- I have an IUD/coil, can I use Ruby Cup?
- I have a prolapse, can I still use a Ruby Cup?
Your Period
- Can Ruby Cup alleviate period pains?
- My period is very light, can I still use Ruby Cup?
- I sometimes pass clots in my period blood, can I use a Ruby Cup?
- I have a heavy period, can I use Ruby Cup?
- How do I know when I will get my period?
Lifestyle
- Can I do yoga while wearing Ruby Cup? (or other activities that involve going upside down or raising the pelvis above the body?)
- What type of lubricant can I use for Ruby Cup and Ruby Kegel?
- Is Ruby Cup convenient for travelling?
- Can I wear a Ruby Cup when I have sex?
- Can I wear a Ruby Cup when I am sleeping?
Ruby Clean
- How do I set the Microwave?
- Is Ruby Clean vegan?
- Will the Ruby Clean be hot after boiling?
- I have two or more Ruby Cups, can I boil them in the Ruby Clean at the same time?
- How to store the Ruby Clean?
Ruby Kegel
- How does Ruby Kegel contribute to easier childbirth?
- What is the benefit of using this over doing kegel exercises without it?
- Ruby Cup can last for ten years, how long does Ruby Kegel Trainer last for?
- How soon after giving birth can you use Ruby Kegel?
- How far in the pregnancy can I start doing the exercises and when during pregnancy should I stop?
Online orders, shipping and delivery
- What are your shipping and delivery times?
- Does my order have a tracking number?
- How can I change my order?
- How can I track my order?
- I haven't received my order, what should I do?
Money Back Guarantee
- What is the Ruby Cup Money Back Guarantee and how does it work?
- Am I eligible for the Money Back Guarantee?
- I bought a Sisterpack. Is it possible to return only one of the cups with the Money Back Guarantee?
- Is the Ruby Clean included in the Money Back Guarantee?
- Can I choose another colour using the Money Back Guarantee?